Patient Services Representative

4 weeks ago


Beaverton, Oregon, United States Kaiser Permanente Full time

We are seeking a highly skilled Patient Services Representative to join our team at Kaiser Permanente. As a key member of our medical office, you will be responsible for coordinating patient services, managing schedules, and providing exceptional customer service.

Responsibilities:

  • Coordinate patient appointments, exams, and procedures.
  • Manage patient records, including updating demographic information and insurance details.
  • Communicate effectively with patients, providers, and staff regarding scheduling, billing, and other issues.
  • Maintain accurate and up-to-date records of patient interactions, including phone calls, emails, and in-person visits.
  • Ensure timely and efficient processing of patient claims, including submitting and following up on claims as needed.
  • Collaborate with medical professionals to ensure seamless patient care.

Requirements:

  • Bachelor's degree in health administration, business, or related field preferred.
  • At least 6 months of experience in a healthcare setting, preferably in medical office management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and problem-solving skills.

What We Offer:

  • A competitive salary range of $50,000 - $70,000 per year.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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