Customer Service Representative

5 days ago


Beaverton, Oregon, United States Public Storage Full time

We are seeking a motivated Customer Service Representative to join our team at Public Storage. In this role, you will have the opportunity to work independently at multiple locations, assessing customer storage needs and making suggestions to help them find the perfect solution.

Job Summary

The Customer Service Representative is responsible for providing exceptional customer service to clients, resolving issues in a timely and professional manner, and promoting our products and services. This is a full-time position that offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Key Responsibilities:
  • Provide top-notch customer service to clients, responding to inquiries and resolving issues in a timely and professional manner
  • Assess customer storage needs and make recommendations to help them find the perfect solution
  • Work independently at multiple locations, spending time both inside and outside
  • Audit cash drawers and make bank deposits as part of daily business operations

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) matching
  • Paid time off
  • Flexible and full-time schedules between 9:30am and 6pm (weekends 'til 5pm)
  • Mileage reimbursement for travel between properties or other work-related tasks

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of customer service experience in retail, restaurant, fast food, or other service-based companies
  • Valid driver's license and reliable vehicle for travel between locations

Estimated Salary: $17.00 per hour, based on location and experience.



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