Sales Ambassador

1 month ago


Mason, Ohio, United States Knitwell Group Full time
About Us
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide a unique shopping experience that combines style, comfort, and confidence.

The Role
We're seeking a Sales Associate to join our team at our Deerfield Town Center store. As a Sales Associate, you'll be the face of our brand, creating personalized connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is well-organized and easily accessible to customers. You'll also collaborate with your team to deliver exceptional customer experiences and support our store's always-inviting atmosphere.

The Impact You Can Make
In this role, you'll have the opportunity to:
  • Develop strong relationships with customers, understanding their needs and preferences to create tailored shopping experiences.
  • Share product knowledge and styling recommendations to help customers find the perfect pieces.
  • Drive brand loyalty by delivering exceptional customer service and personalized interactions.
  • Maintain the highest visual and operational standards, ensuring a seamless shopping experience for customers.
  • Utilize technology to stay informed on company priorities and promotions, providing customers with a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships with colleagues, sharing ideas and being helpful to others.
You'll Bring to the Role
  • Previous sales or customer-facing experience (preferred).
  • A hospitality mindset when engaging with customers.
  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • The ability to take initiative and make thoughtful decisions.
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands.
  • Support for your individual development, plus opportunities for growth within our family of brands.
  • A culture of giving back, with opportunities to support our philanthropic partners that benefit local communities.
  • 401(k) benefits.

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