Customer Experience Ambassador

6 days ago


Winchester, Massachusetts, United States Dave & Buster Full time
Job Overview:

Dave & Buster's is a unique entertainment destination where no two days are ever the same. As a Captain, you will be responsible for delivering an unparalleled Guest experience through excellent service and exceptional game knowledge. You will work closely with your team to ensure that every Guest leaves feeling welcome and entertained.

The ideal candidate will have strong communication skills, be able to multitask, and possess a positive attitude. If you're passionate about providing outstanding customer service and working in a fast-paced environment, we want to hear from you

Responsibilities:
  • Deliver exceptional Guest service by ensuring all Guests receive a warm welcome and prompt assistance.
  • Monitor and maintain the cleanliness and organization of the Midway area, including equipment and supplies.
  • Act as an ambassador for Dave & Buster's, promoting a positive image and representing the company in a professional manner.
  • Assist with the set up and break down of special events, including decorations, tables, and chairs.


Requirements:
  • High school diploma or equivalent required; some college preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Availability to work varied shifts, including evenings, weekends, and holidays.


Salary:$15 - $16.25 per hour.

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