Customer Solutions Expert

5 days ago


Winchester, Massachusetts, United States Staples Full time

We're seeking a highly motivated Customer Solutions Expert to join our team at Staples. In this role, you'll be responsible for providing exceptional customer service and finding solutions to meet our customers' needs. You'll work collaboratively with our sales team to ensure that customers receive the best possible experience.

We offer a competitive salary of $58,000 - $68,000 per year, based on experience. Additional benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.

Job Overview:

As a Customer Solutions Expert, you'll be the face of Staples, representing our brand and values to our customers. You'll work closely with our sales team to identify customers' needs and provide tailored solutions. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service and find solutions to meet customers' needs
  • Maintain a high level of product knowledge and stay up-to-date on industry trends
  • Work collaboratively with the sales team to achieve sales goals

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our team is dedicated to supporting your growth and development, providing opportunities for advancement and professional growth.


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