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Industrial Operations Engineer

2 months ago

Massachusetts, United States United States Postal Service Full time

FUNCTIONAL PURPOSE:

This role is responsible for overseeing and implementing nationwide industrial engineering practices, standardization, and continuous enhancement strategies aimed at optimizing service and cost efficiency within mail processing operations.

DUTIES AND RESPONSIBILITIES:

1. Conducts thorough analyses of mail processing operations utilizing industrial engineering and continuous improvement methodologies to enhance service levels, productivity, and cost efficiency.

2. Executes national standardization initiatives and processes through active participation in mail processing operations to elevate service quality, productivity, and cost-effectiveness.

3. Formulates costing and staffing models to ensure optimal utilization of personnel and equipment; offers strategic advice on employee scheduling to align with mail volume demands and operational timelines.

4. Identifies and develops alternatives to enhance operational performance and minimize costs; oversees the implementation of new procedures while assessing and reporting on their effectiveness.

5. Contributes to the preparation and justification for new or modified facilities and equipment; recommends adjustments to the layout of workspaces and operational setups.

6. Provides expert technical advice and guidance to facility managers on all engineering-related matters; may coordinate the activities of operations support specialists and technicians.

7. Monitors and evaluates operations and equipment performance using both national and local reporting metrics to drive improvements in service, productivity, and cost management.

8. Leads cross-functional teams focused on enhancing service delivery, cost reduction, and productivity improvements.

9. Delivers training to mail processing managers and staff on standardization and continuous improvement methodologies using nationally developed training resources.

10. Communicates effectively, both verbally and in writing, to provide technical advice, program guidance, training, and policy interpretation to various stakeholders.

11. Maintains a strong focus on safety for oneself and others; ensures proper care and handling of materials and equipment used in operations.

REQUIREMENTS:

  1. Comprehensive knowledge of industrial engineering theories, principles, techniques, and practices, particularly in layout planning, work simplification, process analysis, work measurement, quality control, ergonomics, and material handling.
  2. Proven ability to apply industrial engineering principles to enhance work methods, operational performance, work measurement, and employee scheduling.
  3. Demonstrated capability to lead cross-functional performance improvement initiatives.
  4. Expertise in developing layouts for operations, processes, systems, and equipment.
  5. Ability to assess experimental, prototype, and retrofitted equipment.
  6. Strong oral and written communication skills for providing technical guidance, training, and policy interpretation related to industrial engineering, standardization, and continuous improvement processes.
  7. EDUCATION/EXPERIENCE REQUIREMENT: Candidates must hold a Bachelor's or graduate degree in an industrial engineering or professional engineering program accredited by the Engineering Accreditation Commission (EAC) of ABET. Preference eligible veterans qualify with a valid Professional Engineer license and six (6) years of relevant industrial engineering experience. This requirement is waived for individuals who have previously held a USPS career Operations Industrial Engineer position.