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Veterinary Practice Manager
2 months ago
We are seeking a dynamic leader to join our hospital team as a Practice Manager
The Practice Manager plays a crucial role in leading the hospital team and providing exceptional customer service to our patients. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities- People Management: overseeing the recruitment, development, and performance management of paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital's financial operations, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
- Minimum of 3 years' experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality)
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
- Health Care Plan (Medical, Dental & Vision Options)
- 401k match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
At American Veterinary Group (AVG), we are a growing organization with a footprint that extends across 10 states. We continue to grow and leverage our infrastructure to empower veterinary practices and professionals by providing exceptional support for hospital operations, medical expertise, recruiting, training, marketing, finance, and human resource functions.
We serve to support our family of hospitals and foster genuine partnerships with each of our veterinary hospitals to empower their strength, expertise, and medical autonomy at the local level.
We are proud to have a team of over 1,600 hospital employees, including over 200 veterinarians and 90 home office support staff, who are our colleagues, mentors, and cheerleaders.