Customer Service Ambassador

2 weeks ago


Alhambra, California, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Relations Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our insurance products and services.

Key Responsibilities
  • Assist customers with their insurance needs and provide personalized solutions.
  • Process policy changes, claims, and payments accurately and efficiently.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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