Customer Service Associate

4 days ago


Alhambra, California, United States State Farm Insurance Full time
Customer Service Associate

At State Farm Insurance, we're looking for a skilled Customer Service Associate to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues that may arise. Your goal will be to ensure that every customer interaction is a positive one, and that our customers feel valued and supported.

Key Responsibilities:
  • Assist customers with their insurance needs and provide accurate information and advice.
  • Process policy changes, claims, and payments accurately and efficiently.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work collaboratively as part of a team.

What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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