Store Product Associate

2 weeks ago


Toms River, New Jersey, United States HomeSense Full time
About Us:
At HomeSense, we are dedicated to helping individuals express their unique style within their living spaces. Our mission is to provide high-quality and distinctive items to our customers across the nation. Our work environment is dynamic and always supportive, making every shift an opportunity to explore new possibilities.

Position Overview:
As a Merchandise Associate, you will play a vital role in ensuring a positive shopping experience for our customers. Your responsibilities will include:
  • Engaging with customers to deliver exceptional service, adhering to our customer experience standards.
  • Maintaining a tidy and organized store environment to enhance the shopping experience.
  • Following all operational and merchandise standards to ensure compliance and efficiency.
  • Participating in cross-training to assist in various store areas as needed.
  • Modeling exemplary customer service practices with both customers and team members.
  • Accurately processing transactions and managing returns while following established procedures.
  • Promoting our credit and loyalty programs to enhance customer engagement.
  • Upholding our merchandising philosophy and adhering to established procedures and standards.
  • Preparing merchandise for the sales floor in accordance with company guidelines.
  • Contributing to store recovery efforts throughout the day.
  • Maintaining cleanliness and organization standards across the sales floor and store.
  • Welcoming feedback and recognition to foster a collaborative environment.
  • Complying with all labor laws, policies, and procedures.
  • Supporting initiatives aimed at reducing store shrinkage.
  • Participating in safety programs to maintain a secure shopping environment.
  • Performing additional duties as assigned.

Qualifications:
We are looking for candidates who:
  • Exhibit strong customer service skills.
  • Are flexible with their schedules to meet business needs.
  • Possess excellent communication and organizational abilities with a keen attention to detail.
  • Can effectively manage multiple tasks.
  • Are adaptable to changes in direction or unexpected challenges.
  • Can lift heavy items with or without reasonable accommodation.
  • Work well with colleagues and supervisors.
  • Have prior retail experience.

Benefits:
We offer a comprehensive benefits package that includes:
  • Employee discounts.
  • Employee Assistance Program (EAP).
  • Various insurance options including health, dental, and vision.
  • 401(k) plan with company contributions.
  • Paid time off for holidays, vacation, and sick leave.
  • Additional perks such as childcare discounts and referral bonuses.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and experiences.
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