Checkout Team Member

4 weeks ago


Atlantic, Iowa, United States Walmart Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Walmart.

About the Job

In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues they may have.

Responsibilities
  • Respond to customer calls, emails, and in-person inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns, escalating issues to supervisors as necessary.
  • Process customer transactions, handle returns and exchanges, and provide refunds as needed.
  • Collaborate with other teams to achieve customer satisfaction goals and improve overall store performance.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • A starting hourly rate of $17-$23.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) matching program.
  • Opportunities for career growth and advancement within the company.

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