Carhop Position

Job Summary:

This position serves product to guests in a fast-paced restaurant environment. The ideal candidate will have excellent customer service skills, be able to work in a team environment, and be able to lift up to 50 pounds.

Key Responsibilities:

• Ensure that product meets operational, quality, and appearance standards before being delivered to guests
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
• Provide friendly, quick, and polite service to guests
• Promptly respond to guest requests
• Report customer complaints/issues to MOD
• Assist guest with payment
• Make accurate change quickly and efficiently
• Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Requirements:

• Report employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Skating Carhop:
  • Complete Skating Carhop training requirements
  • Perform duties while on roller skates

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

Qualifications and Job Requirements:

Knowledge/Skills:

• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Customer service and multi-tasking skills

Important Note:

You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.