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Customer Service Associate I

2 months ago

Fredericksburg, Texas, United States Headhunter Systems Limited Full time

Job Title: Customer Service Associate I

Company: Headhunter Systems Limited

Overview:

Headhunter Systems Limited is dedicated to providing exceptional service and support to our clients. We are currently seeking a motivated individual to join our team as a Customer Service Associate I.

Role Summary:

This position involves performing foundational customer service tasks under the guidance of the Office Manager. The successful candidate will engage with clients, manage inquiries, and assist in various administrative duties.

Key Responsibilities:

  • Provide outstanding customer service and support to clients.
  • Handle general clerical tasks and maintain organized records.
  • Process transactions and manage daily revenue effectively.
  • Utilize technology for client registration and data management.
  • Maintain cleanliness and organization in the work environment.
  • Collaborate with team members to enhance service delivery.

Qualifications:

Minimum Requirements:

  • High School diploma or GED.
  • At least one year of experience in customer service, cash handling, or administrative roles.

Preferred Qualifications:

  • Experience in clerical tasks such as data entry, recordkeeping, and office management.
  • Familiarity with office software and equipment.

Skills and Abilities:

  • Proficient in basic mathematics and office procedures.
  • Strong verbal and written communication skills.
  • Ability to provide quality service in a professional manner.
  • Capable of managing high-volume tasks with attention to detail.
  • Ability to work independently and as part of a team.

Working Conditions:

The role requires flexibility in working hours and the ability to adapt to changing schedules. The candidate should be prepared to work in a dynamic environment with various responsibilities.

Equal Opportunity Employer:

Headhunter Systems Limited is committed to fostering a diverse and inclusive workplace.