Customer Experience Ambassador

3 days ago


Norwalk, Connecticut, United States Bloomingdale's Full time

**About Us:** Bloomingdale's is a leading fashion retailer that makes personal style a source of creative energy in the lives of our customers. Our mission is to provide an exceptional shopping experience, driven by speed, attention to detail, and collaborative spirit.

Job Summary: We are seeking a highly skilled Customer Experience Ambassador to join our team. This role plays a critical part in delivering a luxury customer experience through greeting and engaging customers, resolving credit card/loyalty card issues, and executing Cash Office functions.

Key Responsibilities:

  • Deliver a genuine and friendly interaction with customers
  • Work closely with customers and colleagues on resolving credit card/loyalty card issues and questions
  • Execute Cash Office functions, including deposits, loans, currency exchange, and managing super funds

Requirements:

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

Benefits:

  • Competitive pay
  • Paid time off and flexible holiday schedule
  • Fully funded education benefits (100% tuition coverage)
  • Instant access to earned wages with PayActiv
  • Enhanced benefits, including pet, home, and auto insurance, and more
  • 401(k) plan options available

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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