Front Desk Ambassador

7 days ago


Norwalk, Connecticut, United States Blt Management LLC Full time

Company Overview

Blt Management LLC is a leading provider of luxury residential services, dedicated to delivering exceptional customer experiences.

Estimated Salary: $40,000 - $55,000 per year

Job Description

The Front Desk Ambassador plays a vital role in ensuring the smooth operation of our property management team. This second shift position requires a professional with excellent communication skills, attention to detail, and the ability to work independently.

Key Responsibilities:

  • Prominently greet residents, guests, and vendors, ensuring seamless registration and check-in processes.
  • Respond promptly to phone calls, requests, and concerns, maintaining a high level of professionalism and courtesy.
  • Assist with move-in and move-out procedures, providing timely and efficient support.
  • Manage emergency key procedures, including key insurance policy administration and keyboard control.
  • Coordinate resident services, such as package handling, dry cleaning, event planning, local directions, and courtesy calls.
  • Perform additional tasks and clerical duties as assigned by supervisor.

Required Skills and Qualifications:

  • 1+ year experience as a concierge or 2+ years' experience in a hospitality role.
  • Exceptional commitment to delivering outstanding customer service.
  • Self-motivated, trustworthy, and able to work with limited supervision.
  • Ability to prioritize tasks, handle multiple responsibilities, and meet deadlines.
  • Strong interpersonal and communication skills.
  • Proficient in Microsoft Office.
  • High school diploma or GED, College education preferred.

Benefits Provided:

  • Competitive Pay
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401k Plan
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Tuition Reimbursement
  • 20% Housing Discount at Blt Management LLC Properties

We are an equal opportunity employer



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