Front Desk Ambassador
7 days ago
Company Overview
Blt Management LLC is a leading provider of luxury residential services, dedicated to delivering exceptional customer experiences.
Estimated Salary: $40,000 - $55,000 per year
Job Description
The Front Desk Ambassador plays a vital role in ensuring the smooth operation of our property management team. This second shift position requires a professional with excellent communication skills, attention to detail, and the ability to work independently.
Key Responsibilities:
- Prominently greet residents, guests, and vendors, ensuring seamless registration and check-in processes.
- Respond promptly to phone calls, requests, and concerns, maintaining a high level of professionalism and courtesy.
- Assist with move-in and move-out procedures, providing timely and efficient support.
- Manage emergency key procedures, including key insurance policy administration and keyboard control.
- Coordinate resident services, such as package handling, dry cleaning, event planning, local directions, and courtesy calls.
- Perform additional tasks and clerical duties as assigned by supervisor.
Required Skills and Qualifications:
- 1+ year experience as a concierge or 2+ years' experience in a hospitality role.
- Exceptional commitment to delivering outstanding customer service.
- Self-motivated, trustworthy, and able to work with limited supervision.
- Ability to prioritize tasks, handle multiple responsibilities, and meet deadlines.
- Strong interpersonal and communication skills.
- Proficient in Microsoft Office.
- High school diploma or GED, College education preferred.
Benefits Provided:
- Competitive Pay
- Medical Insurance
- Dental Insurance
- Vision Plan
- 401k Plan
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Tuition Reimbursement
- 20% Housing Discount at Blt Management LLC Properties
We are an equal opportunity employer
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