Travel Services Ambassador
2 days ago
Air General, a leading provider of air cargo and ocean cargo handling services, is seeking a skilled Travel Services Greeter to join our team at Ronald Reagan Washington National Airport (DCA). As a key member of our team, you will provide exceptional customer service to travelers, ensuring a seamless and enjoyable experience from check-in to departure.
Key Responsibilities:- Deliver a positive and personalized experience to passengers, providing assistance with check-in, ticketing, and baggage handling.
- Utilize industry-standard software to manage reservations, issue boarding passes, and process payments.
- Communicate effectively with passengers, providing clear and concise information about their flights and travel arrangements.
- Collaborate with our internal team to ensure accurate processing of passenger information and timely flight departures.
- Respond to passenger inquiries and resolve issues in a professional and courteous manner, adhering to company policies and procedures.
- Work closely with the Baggage Service Office to track and resolve baggage-related issues.
- Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks.
- Must be able to pass a drug test.
- High school diploma or equivalent preferred.
- Must be able to obtain a valid airport ID badge.
- Must be at least 18 years of age.
- Must possess excellent communication and interpersonal skills, with the ability to read, write, and speak fluently in English.
- Must be available to work varied shifts, including nights, weekends, and holidays.
- This is a part-time, variable, and event-based position, with a base rate of $82.00 per 3-hour event.
- The number of assignments may vary from week to week.
Air General is a US-based company with a strong presence in the air cargo and ocean cargo handling industry. We pride ourselves on providing exceptional service to our customers and employees alike. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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