Customer Support Representative

1 month ago


Bountiful, Utah, United States WholesomeCo Cannabis Full time
Job Title: Customer Support Agent

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent at WholesomeCo Cannabis. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to patient inquiries via phone, email, and chat
  • Provide accurate and timely information about our products and services
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date on company policies, procedures, and product knowledge
Requirements:
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work evenings, weekends, and overtime as needed
Benefits:
  • Paid time off (PTO) and paid holidays
  • 401(k) with employer match
  • Employee discount on WholesomeCo products
  • Opportunity to work in a dynamic and growing industry

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional support, we encourage you to apply for this exciting opportunity.



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