Medical Receptionist
2 weeks ago
Role: Reception Specialist
Company: OrthoAlaska LLC
Compensation: $17.50 - $27.00 per hour
Benefits for Temporary Employees:
- Paid holidays (applicable if they coincide with your scheduled workdays).
Your Contribution:
As a Reception Specialist at OrthoAlaska, you will play a vital role in our team by ensuring that patient needs are met through exceptional customer service. Your responsibilities will include managing patient inquiries, scheduling appointments, and handling some verification and precertification tasks.
Key Responsibilities:
- Deliver exceptional customer service to all patients.
- Conduct insurance verifications and obtain prior authorizations.
- Inform patients about their insurance coverage options and limitations.
- Collaborate with billing and other departments to provide comprehensive services.
- Manage appointment scheduling, answer phone calls, and perform data entry.
- Collect co-pays and deposits.
- Complete additional tasks as assigned by your supervisor.
Qualifications for Success:
- Knowledge of primary and secondary insurance coordination.
- Familiarity with CPT and ICD-10 coding.
- Able to thrive in a fast-paced environment.
- Strong organizational skills.
- Commitment to compassionate and skilled patient care.
- Excellent communication and interpersonal abilities.
- Self-motivated and professional with a desire to learn.
- Detail-oriented and efficient in task execution.
Required Qualifications:
- High School diploma or equivalent.
- Minimum of six months experience in customer service.
Preferred Qualifications:
- Associate's degree.
- One year of customer service experience in a healthcare setting.
- Experience with medical billing and/or precertification processes.
At OrthoAlaska, you will have opportunities for professional development in a collaborative environment, gaining exposure to a wide range of orthopedic care services.
FLSA Status: Non-exempt
OrthoAlaska is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
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