Patient Access Representative
1 day ago
Essentia Health is seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for greeting patients, obtaining demographic and financial information, and facilitating the registration process in a timely and professional manner.
Key Responsibilities:
- Interview patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
- Obtain copies of insurance cards and other forms of identification, and update patient information in the medical record as necessary.
- Perform point of service data collection, including identifying and collecting patient co-payments and down payments, reconciling the cash drawer, and reporting daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
- Maintain all assigned work queues according to supervisor's instructions and guidance.
- Interact positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
- Answer incoming phone calls, schedules appointments, and refers to clinical team as needed.
- Sanitize registration equipment between each use and restock basic supplies.
Preferred Qualifications:
- Previous Patient Access Representative or Patient Scheduler experience preferred.
Education Qualifications:
No educational requirement.
Job Location:
West Fargo Clinic
Shift Rotation:
Day/Eve Rotation (United States of America)
Compensation Range:
$23.45/hour
Equal Employment Opportunity (EEO) at Essentia:
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications.
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