Helpdesk Support Specialist
4 weeks ago
AA2IT is seeking a skilled Helpdesk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients. Your primary day-to-day responsibilities will include administrative duties, utilizing Office 365, and developing strong telephone and written communication skills.
Key Responsibilities:
Provide top-notch technical support to clients via phone and email
Utilize Office 365 to manage client interactions and track support requests
Develop and maintain strong written and oral communication skills to effectively interact with clients
Requirements:
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
High school diploma or equivalent required; associate's or bachelor's degree preferred
Work Schedule:
Monday-Friday, 8am-5pm
What We Offer:
Competitive hourly rate of $18 per hour
Opportunities for professional growth and development
Collaborative and dynamic work environment
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After-school Support Specialist in Wilson, NC
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