Automotive Repair Cost Analyst

2 weeks ago


Greensboro, United States Green Ford Greensboro Full time
Job Title: Automotive Repair Cost Analyst

As an Automotive Repair Cost Analyst, you will be integral to the repair process at Green Ford Greensboro. Your primary responsibility will be to meticulously evaluate and estimate the expenses associated with vehicle repairs, ensuring clear communication with both insurance representatives and customers. You will also keep clients informed throughout the repair journey.

Key Responsibilities:
  • Perform detailed inspections of vehicles to identify damages, including but not limited to dents, scratches, structural damage, and mechanical concerns.
  • Thoroughly document all identified damages through comprehensive evaluations.
  • Leverage your knowledge of repair methodologies to provide accurate cost estimates for repairs, encompassing labor, materials, and additional services.
  • Collaborate effectively with the repair team to guarantee that repairs align with the cost estimates provided.
  • Engage with insurance adjusters and third-party representatives to negotiate fair compensation before commencing any repair work.
  • Deliver outstanding customer service throughout the repair process, addressing any inquiries or concerns promptly.
Qualifications:
  • Prior experience in automotive repair estimation is preferred.
  • Strong grasp of automotive mechanics, body repair methods, and industry standards.
  • Ability to conduct thorough vehicle inspections and accurately identify all damages.
  • Exceptional verbal and written communication skills, with the ability to explain complex technical information to customers clearly.
  • Strong interpersonal skills to interact professionally with customers, insurance representatives, and team members.
  • Proficiency in utilizing estimating software and other essential office applications.
  • Ability to prioritize tasks effectively and operate efficiently in a dynamic environment.
  • Certification from recognized automotive organizations (e.g., I-CAR certification) is advantageous.
We value your interest in joining our team and wish you success in your career endeavors.

We are committed to providing equal employment opportunities and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable laws.

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