Current jobs related to Customer Service Representative - Hastings, Michigan - Hastings Mutual

  • Customer Service Representative

    2 weeks ago

    Hastings, Michigan, United States Dan Simmons - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative at Dan Simmons - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for marketing products and services, this may be the perfect opportunity for you.Key...

  • Customer Service Agent

    2 weeks ago

    Hastings, Michigan, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our policyholders.Key Responsibilities:Provide timely and accurate information to customers regarding...

  • Customer Service Associate

    4 weeks ago

    Hastings, Michigan, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Provide excellent customer service, ensuring a positive shopping experience for all...

  • Customer Service Associate

    1 month ago

    Hastings, Michigan, United States Kellogg Community Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Kellogg Community Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and helping them with their financial needs.Key ResponsibilitiesProvide...

  • Customer Service Associate

    6 days ago

    Hastings, Michigan, United States Hastings Mutual Full time

    Job SummaryThe Customer Service Representative provides exceptional service to agents and customers by handling billing inquiries, credit card payment transactions, and resolving billing account issues over the telephone.Key ResponsibilitiesAccurately answers billing inquiries in a courteous and respectful manner.Processes customer credit card payment...

  • Insurance Sales Representative

    1 month ago

    Hastings, Michigan, United States Dan Simmons - State Farm Agent Full time

    Job OpportunityAre you a motivated and customer-focused individual looking for a challenging role in sales and marketing? We are seeking a talented Insurance Sales Representative to join our team at Dan Simmons - State Farm Agent.Key Responsibilities:Establish and maintain strong relationships with customers, understanding their needs and providing...

  • Retail Sales Associate

    5 days ago

    Hastings, Michigan, United States Wild Bill's Tobacco Full time

    Job Opportunity at Wild Bill's TobaccoAre you looking for a dynamic and supportive work environment? Do you want to grow your career in a company that values employee development? If you answered yes, Wild Bill's Tobacco is the right place for you to explore. With over 150 locations and a strong commitment to promoting from within, we offer a career path...

  • Customer Service Lead

    7 days ago

    Hastings, Michigan, United States Family Fare Full time

    Customer Service Lead Job DescriptionAt Family Fare, we're looking for a skilled Customer Service Lead to join our team. As a Customer Service Lead, you'll be responsible for providing exceptional customer service in our store's front end operations. This includes supervising and directing front end activities in the absence of the Customer Service Manager,...

  • Nurse - Pediatric Homecare

    4 weeks ago

    Hastings, Michigan, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services: A Leader in Pediatric HomecareWe are seeking a dedicated and compassionate Registered Nurse (RN) to join our team in Hastings, providing one-on-one care to pediatric patients in a homecare setting.Why Choose Maxim Healthcare Services?Competitive Pay and Weekly PaychecksComprehensive Benefits Package including health, dental,...

  • Pediatric Nurse

    1 week ago

    Hastings, Michigan, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a skilled Registered Nurse (RN) to provide one-on-one care to pediatric patients in a homecare setting in Hastings. This is a unique opportunity to make a meaningful difference in the lives of our patients and their families.Why Choose Maxim:Competitive pay and weekly paychecks ensure you receive fair compensation for...

  • Cashier & Front End Services Specialist

    2 weeks ago

    Hastings, Michigan, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive and seamless shopping experience.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries...

  • Barista Team Member

    2 months ago

    Hastings, Michigan, United States Family Fare Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Barista Team Member to join our Family Fare team. As a Barista Team Member, you will be responsible for providing exceptional customer service, preparing coffee shop beverages and food, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service: Greet customers...

  • Part-Time Merchandiser Opportunity

    2 weeks ago

    Hastings, Michigan, United States Alliance Beverage Distributing LLC Full time

    pbAbout the Role:/b/ppWe are seeking a part-time Merchandiser to join our team at Alliance Beverage Distributing LLC. As a Merchandiser, you will be responsible for stocking, rotating, and facing merchandise at assigned accounts. This role is perfect for individuals who enjoy working independently and have excellent customer service skills./ppbKey...

  • Pharmacy Assistant

    1 month ago

    Hastings, Michigan, United States SpartanNash Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at SpartanNash. As a Pharmacy Technician, you will play a vital role in assisting licensed pharmacists with dispensing prescribed medication and other healthcare products to patients.Key ResponsibilitiesAssist pharmacists with dispensing medication and other...

  • Retail Merchandiser

    2 weeks ago

    Hastings, Michigan, United States Acosta Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Merchandiser to join our team at Acosta Group. As a Retail Merchandiser, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability.Your primary goal will be to execute retail merchandising activities that connect customers with the...

  • Bakery Production Specialist

    2 weeks ago

    Hastings, Michigan, United States SpartanNash Full time

    Bakery Production Job SummaryWe are seeking a skilled Bakery Production professional to join our team at SpartanNash. As a key member of our bakery team, you will be responsible for ensuring the highest quality products are delivered to our customers.Key Responsibilities:Bake, fry, decorate, package, display, and stock bakery products to meet production...

  • Bakery Production Specialist

    2 weeks ago

    Hastings, Michigan, United States SpartanNash Full time

    Bakery Production Job SummaryWe are seeking a skilled Bakery Production professional to join our team at SpartanNash. As a key member of our bakery team, you will be responsible for ensuring the highest quality products are produced and delivered to our customers.Key Responsibilities:Bake, fry, decorate, package, display, and stock bakery products to meet...

  • Bakery Production Specialist

    4 weeks ago

    Hastings, Michigan, United States SpartanNash Full time

    Bakery Production Job SummaryWe are seeking a skilled Bakery Production Specialist to join our team at SpartanNash. As a key member of our bakery department, you will be responsible for ensuring the highest quality products are produced and delivered to our customers.Key Responsibilities:Bake, fry, decorate, package, display, and stock bakery products to...

  • Bakery Associate

    2 weeks ago

    Hastings, Michigan, United States Family Fare Full time

    Job Title: Bakery AssociateAt Family Fare, we're committed to delivering exceptional customer experiences through our people-first culture and operational excellence. As a Bakery Associate, you'll play a vital role in preparing and producing high-quality bakery products, ensuring our stores meet customer expectations for quality and freshness.Key...

  • Baker

    3 weeks ago

    Hastings, Michigan, United States Family Fare Full time

    Job SummaryWe are seeking a skilled Baker to join our team at Family Fare. As a key member of our bakery team, you will be responsible for preparing and producing high-quality bakery products, ensuring exceptional customer experience, and maintaining a safe and clean work environment.Key Responsibilities:Prepare and produce bakery products to meet production...

Customer Service Representative

2 months ago

Hastings, Michigan, United States Hastings Mutual Full time
Job Summary

The Customer Service Representative provides service to agents and customers along with Hastings Sales and Underwriting staff by handling billing inquiries, credit card payment transactions, and resolving billing account issues over the telephone.

Key Responsibilities
  • Answering Billing Inquiries: Respond to billing inquiries accurately and in a courteous, respectful, and helpful manner.
  • Processing Credit Card Payments: Accurately process customer credit card payment transactions.
  • Resolving Billing Issues: Resolve billing account issues, including misapplied or misdirected payments.
  • Providing Account Information: Review account information and provide factual and accurate feedback to customers and agents.
  • Assisting Agents: Assist agents to access and use the Hastings billing website and billing portal.
Requirements and Qualifications
  1. A high school diploma or GED certificate is required.
  2. One year of billing department experience or call center experience is preferred.
  3. Demonstrated ability to analyze data and problem-solve.
  4. Excellent verbal and written communication skills.
  5. Demonstrated keyboarding skills of at least 30 words per minute and 90% accuracy.
  6. Demonstrated PC skills, including proficient use of Microsoft Office products.