Maintenance Supervisor Lease Up

3 weeks ago

Clifton, United States Richmark Property Management Full time
Maintenance Supervisor Lease Up Job Description

The Maintenance Supervisor Lease Up is the expert on all physical and mechanical aspects of the property. This role provides guidance and direction to the maintenance staff, joining in to perform any tasks necessary to maintain the physical aspects of the property.

Key Responsibilities:
  • Ensure the property is maintained to the highest of standards and provides the best possible living experience to residents.
  • Understand the substantial customer service component of this position and effectively communicate and insist on these expectations to the maintenance staff.
  • Assure that all maintenance team members follow established dress code policy, including wearing proper uniforms and name badges as required.
  • Work with the community manager to organize the team to complete all work orders, unit turns, and additional projects quickly and efficiently.
  • Assure that the make ready board is always up to date and maintained in real time.
  • Drive the maintenance staff to reach established goals concerning unit turns, work order completions, and community appearance.
  • Assure that all maintenance staff is utilizing the property management software and mobile maintenance app to receive, log, and complete work orders as assigned.
  • Insist on excellent communication from the maintenance staff and guarantee responsiveness.
  • Manage the maintenance staff and what each staff member is tasked with throughout the day.
  • Periodically inspect the work of other maintenance team members, providing corrective guidance when needed.
  • Provide technical support to maintenance staff as needed, including for after-hours emergencies.
  • Share responsibility for after-hours emergency service, taking calls as needed.
  • Work with vendors to ensure that all work is being completed well and timely and that vendors are adhering to community guidelines of behavior and cleanliness.
  • Keep all maintenance areas clean and orderly, including the shop, garages, mechanical rooms, and storage areas.
  • Clear snow and ice accumulations from designated areas.
  • Manage expenses, especially the pricing of needed parts and vendor services, and work with the community manager to offer cost-effective solutions.
  • Maintain all vehicles and equipment, assuring that all are functioning, safe, and clean.
  • Maintain parts and supplies inventory, stocking so that appropriate materials are on hand to complete work orders and unit turns, working with the community manager to stay well-supplied while adhering to budget guidelines.
  • Supervise the maintenance of pool and hot tub (if applicable), ensuring that the areas are clean and that all health/safety requirements are being met.
  • Remain abreast of preventative maintenance schedules so that all preventative maintenance tasks are completed as required.
  • Understand limitations and be willing to ask for help when needed.
  • Strive to improve knowledge of the property, its systems, and general operations and display an eagerness to grow professionally.
Requirements:
  • Customer service focus.
  • Ability to act independently and make decisions.
  • Ability to lift heavy equipment and appliances using proper tools and safety equipment.
  • Budgeting experience preferred.
  • Flexibility to work weekends, overtime, and in cases of emergencies.
Supervisory Responsibilities:
  • This position has supervisory responsibilities.
Education and Experience:
  • Valid driver's license required.
  • 2+ years of prior maintenance experience.
  • 2+ years of prior management experience.
  • HVAC, plumbing, CPO, and electrical certifications are desired.
Physical Requirements:
  • Must be able to lift up to 50 lbs repetitively.
  • Must be comfortable working outdoors in various weather conditions.

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