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Maritime Export Agent
2 months ago
At Freightview, we are a leading logistics provider seeking a dedicated **International Logistics Specialist** to join our team.
A successful International Logistics Specialist excels in a fast-paced environment, swiftly resolving transportation and documentation challenges. You will engage directly with clients, guiding them through the entire shipment process. We provide a comprehensive training program designed to enhance your understanding of Freightview's systems and operations, preparing you to contribute effectively to a high-performing team. Many of our successful specialists advance their careers within Freightview in various roles such as Operations, Sales, or Account Management.
****Key Responsibilities:****
**Ensure Operational Excellence:**
Gain a thorough understanding of the processes, documentation, and terminology involved in international shipping from the issuance of purchase orders to the delivery of cargo.
Utilize industry knowledge and analytical skills to adapt processes and devise solutions to challenges encountered both internally and externally.
Coordinate shipment tasks to comply with all customer Standard Operating Procedures (SOPs): securing booking approvals, processing pre-alerts, handling governmental filings, executing deliveries, and ensuring accurate invoicing.
**Cultivate Relationships:**
Work collaboratively with our international team members and third-party agents to ensure efficiency, exceptional customer service, and innovative problem-solving.
Develop strong relationships with clients, responding promptly and following up on issue resolution.
Provide reporting and documentation support to both internal and external stakeholders.
Engage in customer business reviews.
Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges.
****Required Qualifications:****
High school diploma or GED equivalent.
At least 1 year of experience in Global Forwarding.
****Preferred Qualifications:****
Appreciates a diverse and inclusive workplace.
Proficient in Microsoft Office Suite.
Excellent communication, prioritization, and multitasking abilities.
Demonstrated strong customer service skills, with a focus on client interaction.
Strong follow-up skills with clients and the network.
Critical thinking, adaptability, and problem-solving skills to respond to changing tasks and customer needs.
High attention to detail.
Able to thrive in a fast-paced, deadline-driven environment.
Bachelor's degree.
If this opportunity resonates with you, we look forward to discussing it further.
**Compensation Range**
The compensation for this position is determined by experience and location. We are committed to supporting your career growth. Our career paths offer opportunities for internal advancement—both horizontally and vertically.
**Equal Opportunity and Affirmative Action Employer**
Freightview is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. This commitment fosters creativity and innovation, drives business growth, and cultivates engaged and thriving teams. We are dedicated to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
**Benefits**
**Your Health, Wealth, and Well-Being**
Your overall well-being is the cornerstone of our business, and our benefits are designed to support your financial, family, and personal aspirations. We offer top-tier benefits that matter most to you, including:
- Two medical plans (including a High Deductible Health Plan)
- Prescription drug coverage
- Enhanced fertility benefits
- Flexible spending accounts
- Health savings account (with employer contribution)
- Dental and vision coverage
- Basic and supplemental life insurance
- Short-term and long-term disability
- Paid and floating holidays
- Paid time off (PTO)
- Paid parental leave
- Paid time off for community volunteering
- Charitable giving match program
- 401(k) with 6% company matching
- Employee stock purchase plan
- A wide range of career development, networking, and team-building opportunities.
Freightview stands out among the world's leading logistics providers, solving logistics challenges for companies globally and across various industries. With over 100 years of experience, our comprehensive suite of services has transformed trade, ensuring the seamless delivery of products and goods that drive the global economy.
As a recognized leader in the industry, we are committed to collaboration, innovation, and working as a unified global team to enhance the lives of our customers, communities, and the world.