IT Infrastructure Manager
1 week ago
Ripple Fiber, a dynamic and fast-growing company, is seeking an experienced IT Infrastructure Manager to oversee the efficiency and security of our technology systems in Charlotte, NC.
The estimated salary for this position is around $120,000 per year.
About Ripple Fiber:
We are a pioneer in providing access to the best internet for life, bridging the digital divide through advanced technology that improves people's lives.
Our innovative approach has proven successful worldwide, providing ease of access to education, entertainment, and employment opportunities.
We offer faster, more stable fiber internet connections, ensuring each user has their own bandwidth without sharing.
Our goal is to provide this internet access to over 3 million homes across various states within the next 7 years.
Culture Overview:
We value employee experience, career growth, and development, and we're looking for like-minded individuals to join our team.
About the Role:
The IT Infrastructure Manager will play a crucial role in designing, implementing, and maintaining scalable, reliable, and secure IT infrastructure.
This includes monitoring and optimizing network performance, implementing cybersecurity measures, leading the IT support team, evaluating vendor relationships, and developing strategic IT initiatives.
Responsibilities:
- Design and implement efficient IT infrastructure solutions.
- Monitor network performance and optimize it for seamless connectivity.
- Implement robust cybersecurity measures to protect systems and customer data.
- Lead the IT support team to resolve technical issues efficiently.
- Evaluate and manage relationships with IT vendors and service providers.
- Develop strategic IT initiatives aligned with company goals.
- Provide technical assistance and monitor the IT ticketing system.
- Install and update software and hardware as needed.
- Evaluate and improve IT systems to meet current company needs.
- Automate administrative tasks using PowerShell scripts.
- Conduct training sessions for new hires and existing staff.
Qualifications:
- 5+ years of IT experience, preferably at the managerial level.
- Experience in the telecommunications industry is highly desirable.
- Bachelor's degree in information technology, computer science, or related field.
- Fiber optic network experience is a plus.
- Excellent leadership, communication, and collaboration skills.
- Industry certifications and memberships are a plus.
- General IT knowledge, troubleshooting skills, and advanced knowledge of Windows and Microsoft 365 software.
- Scripting language knowledge and networking experience.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
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