Customer Service Representative

6 days ago


Valley City, North Dakota, United States Dacotah Bank Full time

**About Us**

Dacotah Bank is a family-friendly community bank with a rich history and a sharp vision for the future. We invest deeply in the communities we serve, as well as our employees and their families.

Job Title: Customer Service Representative - Financial Relationship Builder

About the Role: In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. You will also have the opportunity to build trusted relationships with our customers, help them achieve their financial goals, and receive valuable skills and development on the job.

Essential Functions:

  • World Class Customer Service
  • Develop Customer Relationships
  • Manages Retail Transactions
  • Deposit Products and Services
  • Access to Other Products and Services

Required Skills and Qualifications:

  • Cash handling, customer service, sales, and/or banking experience is preferred
  • Excellent interpersonal skills; able to communicate both in person and over the phone
  • Detail-oriented and thorough, with a focus on accuracy
  • Self-motivated, with an aptitude & willingness to learn and utilize various software applications
  • Must be 18 years of age or older
  • High school diploma/GED required (Associate degree in a business-related field preferred)

Estimated Salary Range: $35,000 - $50,000 per year, depending on experience

Benefits: Dacotah Bank offers a competitive benefits package, including health insurance, dental insurance, generous paid vacation and sick time, 11 paid holidays, 401(K) plan with dollar-for-dollar match up to 3% of compensation, annual retirement contribution eligibility, annual wellness reimbursement program, annual Dacotah Gear allowance, and birthday day off.



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