Parking Services Division Director

1 week ago

Salt Lake, Utah, United States Salt Lake City Full time
About the Position

Salt Lake City is seeking a highly skilled and experienced leader to manage the City's parking enforcement, crossing guard, and parking long-term mitigation programs. As the Director of the Compliance Division, you will be responsible for overseeing the operations of the division, including managing staff, developing and implementing policies and procedures, and ensuring compliance with City codes and regulations.

The ideal candidate will have a strong background in public administration, business management, or a related field, with at least six years of experience in managing public programs, including a minimum of four years in a supervisory capacity. You will be responsible for leading a team of 33 full-time staff and over 75 part-time crossing guards, and will work closely with other City partners to ensure effective and efficient delivery of services.

Key Responsibilities
  • Manage compliance operations and recommend changes to City programs, including parking enforcement policies and procedures, impounding vehicles, road markings, pay stations, crossing areas, and school zones.
  • Design, implement, and monitor assigned programs, including management and oversight of best management practices, performance measures, personnel, equipment maintenance, and more.
  • Regularly review and recommend process improvements to ensure parking enforcement, impounding of vehicles, and crossing guard services are delivering cost-saving measures and efficiencies.
  • Analyze and formulate program policies, goals, and objectives to improve efficiency and effectiveness, and create strategic plans to support these goals.
  • Responsible for hiring program personnel, providing coaching and discipline, and ensuring employee productivity and effective use of resources.
  • Manage the program budget, direct the preparation and adjustments to the annual budget document, and monitor and manage department-related budget, resources, and financial transactions.
  • Presents the program's policies and positions in meetings, negotiations, and communications with the public, citizen and industry groups, mayor and city council members, other government agencies, the media, and other public forums within assigned areas of authority.
  • Negotiates and administers contracts for the computerized parking citation program, pay stations, and various other vendor agreements with public and private entities.
  • Oversee, plan, and direct regular meetings with other city entities involved with the implementation and oversight of city parking operations.
Requirements
  • Bachelor's degree in Public Administration, Business Management, or a closely related degree, plus six years of progressively responsible experience managing public programs, including a minimum of four years in a supervisory capacity.
  • Ability to establish and maintain effective working relationships with elected officials, department heads, employees, and the public.
  • Proficient in teamwork and communicating effectively with employees and stakeholder groups to achieve state goals.
  • Proficient in computer applications such as MS Office and experience in use of parking enforcement systems or other similar code compliance and work management systems.
  • Understanding of enforcement codes and City's parking enforcement codes or ability to quickly learn and apply City parking codes.
  • Possession of a valid state driver's license or Utah driving privilege card.
Working Conditions

Light physical activity, generally comfortable working conditions. Occasional exposure to heat, cold, dust; occasional out-of-doors. Frequent driving of an automobile or light utility vehicle. Exposure to stress as a result of human behavior.

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