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Nashville, Tennessee, United States The Joseph, A Luxury Collection Hotel, Nashville Full time{"title": "Front Desk Associate", "description": "Join Our Team at The Joseph, A Luxury Collection Hotel, NashvilleWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at The Joseph, A Luxury Collection Hotel, Nashville. As a Front Desk Associate, you will be the first point of contact for our guests and will be...
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Steward/Potwasher/Warewasher - The Joseph, A Luxury Collection Hotel, Nashville
2 months ago
The Steward/Potwasher/Warewasher is a vital member of our housekeeping team at The Joseph, A Luxury Collection Hotel, Nashville. This role is responsible for maintaining the highest standards of cleanliness and sanitation in our kitchens and food and beverage areas.
Key Responsibilities- Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster, and utility work areas.
- Heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators, and freezers, as well as other heavy kitchen equipment.
- Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
- Sweep, mop, and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
- Keep management informed of shortages of equipment and supplies.
- Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
- Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
- Knowledge of proper safe handling techniques for all chemicals used.
- Report any faulty equipment to management immediately.
- Empty garbage from the Food and Beverage areas into the hotel dumpster.
- Know the location and operation of all fire extinguishing equipment.
- Practice safe work habits at all times to avoid possible injury to self or other employees.
- Follow the proper procedures in the breakdown, cleaning, and reassembling of all kitchen equipment, as needed.
- Follow all sanitation standards.
- Assist in the set up and breakdown of the restaurant buffet as required.
- Assist Banquets by supplying china, glass, and silver as required by business demand.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Ability to withstand temperature variations, both hot and cold.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel-related areas.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
