Hotel Ambassador

3 days ago


Nashville, Tennessee, United States The Joseph, A Luxury Collection Hotel, Nashville Full time
About The Joseph, A Luxury Collection Hotel, Nashville

We are a leading luxury hotel in Nashville, Tennessee, offering a unique and memorable experience for our guests. Our hotel is a hub of creativity and innovation, with a focus on integrating the work of local artisans, chefs, and craftsmen into our services.

Job Title: Front Desk Agent

We are seeking a highly skilled and passionate Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring that every guest has a memorable experience.

Responsibilities:
  • Welcome guests to the hotel with a smile and provide a warm and welcoming atmosphere
  • Check in and check out guests, answer phone calls, take orders, and hold conversations
  • Anticipate and meet the needs of our guests, ensuring that they feel valued and cared for
  • Work collaboratively with other team members to ensure seamless service delivery
Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
Benefits:
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) plan
  • Paid time off
  • Free meals during work hours
  • Discounted room benefits
  • Free parking


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