Alarm System Specialist

3 weeks ago


Stanton, United States Brinks Home Full time
Job Title: Alarm Service Technician

Brinks Home is a leading provider of smart home and residential security solutions. Our team is dedicated to delivering exceptional service and protecting the homes and families of over 1 million people across the continental U.S., Canada, and Puerto Rico.

Job Summary:

We are seeking a skilled and detail-oriented Alarm Service Technician to join our team. As an Alarm Service Technician, you will play a critical role in building and maintaining customer relationships by installing, servicing, and inspecting low-voltage electronic security equipment at customer sites.

Key Responsibilities:
  • Install and test alarm systems to ensure proper functionality and signal verification.
  • Diagnose and troubleshoot technical problems with alarm panels and equipment.
  • Replace system components as assigned, including panels, peripheral devices, and audible/visual alarms.
  • Conduct thorough walkthroughs and site evaluations with customers to review work orders and ensure system meets their needs and expectations.
  • Provide customer education and training on system operation and functionality.
  • Maintain a clean and organized workspace and job site to ensure customer satisfaction.
Requirements:
  • High School Diploma or equivalent.
  • Valid driver's license and good driving record.
  • Excellent customer service skills.
  • Working knowledge of alarm system operation.
  • Ability to climb ladders and work at heights.
  • Low-voltage license or alarm installation certification.
What We Offer:
  • Medical, dental, and 401(k) benefits.
  • Voluntary life insurance and paid time off.
  • Short- and long-term disability insurance.
  • Maternity and paternity leave.
  • Employee referral program and employee resource groups.

Brinks Home is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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