Healthcare Support Specialist

2 weeks ago


Charleston, West Virginia, United States Inova Full time

Join the Inova Endocrinology Team as a dedicated Healthcare Support Specialist committed to providing exceptional patient care within a collaborative environment.

In this role, you will be instrumental in delivering both clinical and administrative support in a medical practice. Your contributions will be vital in fostering a culture of excellence, where you will serve as a mentor and informal leader among your peers. The ability to leverage data to enhance patient care and outcomes is essential.

Key Responsibilities:

Conduct daily reviews of patient charts in collaboration with Registered Nurses, Licensed Practical Nurses, and physicians as required. Engage in ongoing educational opportunities to enhance your professional skills and knowledge. Provide accurate and thorough reporting of patient data, identifying needs through effective communication. Assist with general patient care tasks, including managing schedules, monitoring vital signs, and escorting patients to examination rooms. Maintain a clean and organized clinical environment by preparing instruments and equipment, sanitizing rooms, and managing supplies. Exhibit compassion and professionalism in all interactions, ensuring unbiased care for patients. Participate in safety initiatives by identifying potential risks and documenting safety events in collaboration with management. Organize and maintain medical records, including lab results, consultations, and progress notes for provider review.

Qualifications:

Experience: Minimum of one year in a clinical, hospital, or healthcare environment. Education: High School diploma or GED required. Certification: Medical Assistant (MA) Certification and Basic Life Support (BLS) certification from the American Heart Association. Skills: Proficient in medical terminology, with strong verbal and written communication abilities, and knowledge of point-of-care testing and vaccination protocols.

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