Freight Support Team Member

3 days ago


Smyrna, Georgia, United States FedEx Full time

Job Title: Freight Support Team Member
Job Summary

FedEx Freight is seeking a highly skilled and detail-oriented Freight Support Team Member to join our operations team. As a critical component of our daily operations, this role involves providing exceptional customer service, managing freight documentation, and performing various administrative tasks.

About the Role

This position requires strong organizational and time management skills, with the ability to work effectively in a fast-paced team environment. The successful candidate will have experience working in a similar role, preferably in a transportation or logistics setting.

Responsibilities

  • Customer Service: Provide accurate information and assistance to customers via phone, email, or in person.
  • Documentation Management: Verify and complete required documentation, including freight bills and reports.
  • Administrative Tasks: Perform general office duties, such as data entry, filing, and answering phones.
  • Collaboration: Work closely with sales, operations, and other departments to ensure seamless customer experiences.

Requirements

  • Education: High school diploma or equivalent required.
  • Experience: Two years of general office experience and one year of customer service experience preferred.
  • Skills: Strong phone and interpersonal skills, basic math skills, and typing/data entry abilities.

Benefits and Compensation

We offer a competitive salary of $18.68 per hour, along with opportunities for professional growth and development within our company.



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