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Assistant Manager

2 months ago

Hayward, California, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and develop employees to ensure they have the skills and knowledge to provide excellent customer service and meet sales targets.
  • Delegate tasks and responsibilities to team members to ensure efficient operation of the store.
  • Monitor and control labor costs to ensure profitability.
  • Ensure accurate cash handling and inventory management practices are in place.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other managers to achieve store goals and objectives.

Requirements:

  • 2+ years of experience in a management or leadership role in the food service industry.
  • Proven track record of success in leading and developing high-performing teams.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.