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Customer Service Sales Associate
2 months ago
Schedule: Monday to Friday, 8:00 AM to 5:00 PM, with occasional early starts at 7:00 AM. Benefits:
- Comprehensive medical, dental, vision, and life insurance
- 401(k) matching program
- Employee assistance services
- Flexible spending account options
- Paid time off
- Tuition reimbursement opportunities
- Handle customer requests for pricing, orders, modifications, and cancellations
- Generate price quotes for items in the price book and prepare documentation for non-listed items
- Access customer data, inventory status, and order details
- Maintain positive customer relationships
- Collaborate with customers, suppliers, and warehouse staff to coordinate shipments and deliveries
- Keep records of active orders and update activities such as order modifications, scheduling updates, partial shipments, and credit adjustments
- Deliver exceptional customer service consistently
- High school diploma or equivalent required
- Proficient in basic computer operations
- Strong communication abilities
- Excellent mathematical skills
For inquiries, please reach out to our team.