User Experience Researcher
3 days ago
We're seeking a skilled User Experience Researcher to join our Product Tech team in Chicago. As a key member of our team, you'll be responsible for planning and conducting research studies to gain a deep understanding of user needs and behaviors.
Key responsibilities include:
- Designing and conducting research studies using qualitative and quantitative methods
- Analyzing and synthesizing data to identify user needs, pain points, and behavioral patterns
- Fostering a deep understanding of user needs and behaviors, contributing to the development of user personas, journey maps, and empathy-driven design
- Collaborating with cross-functional teams to integrate user insights into the product development process
- Presenting research insights and recommendations to stakeholders at various levels of the organization
- Advocating for user-centered design principles throughout the product lifecycle
We're looking for a candidate with a minimum of 3+ years of experience working in UX and Agile product teams. You should have exceptional verbal and written communication skills, as well as knowledge and experience performing user research through various methods throughout the design process.
Additional requirements include:
- Experience creating intuitive solutions across devices and platforms
- Experience creating information architecture diagrams, wireframes, prototypes, user flows, and personas
- Proficiency with working in UX tools such as Maze, etc.
We're committed to creating a workplace that's inclusive, diverse, and supportive. As an equal opportunity employer, we value diversity and encourage each person to be their true self. We offer a range of benefits and perks, including flexible spending accounts, 401k with company match, generous PTO, and a monthly popcorn allowance.
We're excited about the possibility of you joining our mission to create more joy in people's lives. If you're passionate about user experience research and design, we'd love to hear from you.
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