Food and Beverage Supervisor
6 days ago
Job Summary
We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Tulsa Airport. As a Food and Beverage Supervisor, you will be responsible for leading a team of hospitality professionals to provide exceptional guest service.
Key Responsibilities
- Assign duties to scheduled team members and assist with training to ensure seamless operations.
- Investigate and resolve complaints regarding food quality, service, or accommodations to maintain high customer satisfaction.
- Manage labor and profit loss to optimize business performance.
- Ensure proper cash handling and tip record-keeping for the shift to maintain accuracy and security.
- Assist guests, stock shelves, count inventory, and perform cashier duties when necessary to provide a positive customer experience.
Requirements
- Experience working in a restaurant environment is required.
- Minimum of 2 years' of supervisory experience is preferred.
- Must have bartending and serving experience to provide exceptional customer service.
- Must be able to implement rules and direct employees to maintain a positive and productive work environment.
- A true desire to satisfy the needs of others in a fast-paced environment is essential.
- No college degree is required, but a passion for hospitality and customer service is a must.
- This position requires the team member to complete and pass a background check to ensure the safety and security of our guests and employees.
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motions are required to perform the duties of this role.
- Ability to lift stock up to 50 pounds occasionally to maintain inventory and supplies.
About Delaware North
Delaware North provides food and beverage services at Tulsa International Airport, offering an array of local favorites and national brands. We are a leading hospitality company with a rich history of providing exceptional experiences for our guests. Our team members are passionate about delivering outstanding service and creating memorable experiences for our customers.
Why Work for Delaware North?
We offer a comprehensive benefits package, including weekly pay, employee assistance program, training and development opportunities, employee discounts, and more. Our team members are valued and respected, and we provide opportunities for growth and advancement in a dynamic and fast-paced environment.
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