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Security Operations Director

2 months ago

Chicago, Illinois, United States Blue Cross Blue Shield companies Full time
Job Summary

The Managing Director, Security Operations, Incident Response & Threat Hunting will oversee the team responsible for various security services in domains of Security Operations, Incident Response, and Threat Hunting. This role will lead a team of security engineers, analysts, and administrators responsible for maintaining security infrastructure, responding to security alerts, investigating/triaging security incidents, performing detailed forensics analysis, building detection and monitoring rules, and building custom incident response tooling.

Key Responsibilities
  • Manage all SoC operations, technology administration, threat hunting programs, and incident response processes.
  • Establish processes to measure and report on team performance and business value.
  • Work with various business stakeholders to demonstrate the business value and operational outputs of the team at an executive level.
  • Ensure that forensic evidence is preserved and can be used for legal proceedings if necessary.
  • Research and monitor emerging security technologies, understand current industry and technology trends and opportunities, and assess their impact on the business.
  • Conduct research to identify new attack vectors facing BCBSA computing environment.
  • Work with and influence business contacts regarding technology controls and risk mitigation techniques related to application layer security.
  • Develop and maintain applicable incident management program metrics for continual measurement and improvement.
  • Manage and motivate teams with diverse skills and backgrounds.
  • Assess and prioritize security risks and formulate effective risk management mitigation plans.
  • Collaborate with cross-functional teams to integrate security measures into business processes and applications.
  • Regularly review and update security documentation to reflect changes in the threat landscape and business requirements.
  • Participate in security audits, assessments, and certification processes.
  • Work closely with legal and compliance teams to address any security-related legal and regulatory requirements.
  • Lead incident response efforts, including investigation, containment, and resolution.
  • Lead post-incident analysis and implement corrective actions to prevent future occurrences.
  • Participate in the selection, implementation, and maintenance of security technologies.
  • Communicate effectively with stakeholders, addressing security concerns and providing guidance on best practices.
  • Assist in security-related documentation (RFPs, PPTs, etc.).
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, or related field required.
  • Minimum of 10 years information security experience with a heavy technical focus and with 7 years of progressively increasing responsibility.
  • Minimum of 5 years in a leadership position as a hiring manager or team lead capacity with experience developing and leading staff.
  • Experience/knowledge in conducting audits of information systems and their application to ensure accuracy of information and promote operational efficiency.
  • Experience acting in a security incident response role with responsibility for analyzing alerts/threats, responding accordingly, developing incident response plans and procedures.
  • Experience documenting incident cases and managing lessons learned meetings.
  • Experience in working with Managed Security Service Providers (MSSPs) and ensuring alignment to agreed upon SLAs.
  • Experience in implementing and managing core TVM systems and processes such as: Security Event Management, Vulnerability Management, Web application firewall, database monitoring, forensics toolsets, firewalls, proxies, packet captures, etc.
  • Experience in managing Information Security operational and capital budgets.
  • Experience with the implementation of technical security architectures within a large enterprise environment is preferred.
  • Competency in making operational decisions, monitoring progress, and reporting results.
  • Ability to communicate at all levels, with experience in leading operational review meetings with business partners and executives that may range from technical resources to VP/SVP.
  • Technical domain knowledge along with an understanding of the costs for delivering the required services.
  • Competency to interpret and summarize technical information for presentation to non-technical business contacts.
  • Knowledgeable in security technologies, procedures, and best practices to include functions such as Web Application Firewalls, Intrusion Detection Systems, Endpoint Detection and Forensics, SIEM, and Vulnerability Scanning.
Preferred Qualifications
  • CISSP, CRISC, CISA or other relevant certifications preferred.
  • Knowledge of the BCBS system and practices.