Customer Service Representative

1 day ago


Elgin, Illinois, United States Sedgwick Full time
Service Center Associate

Sedgwick is a company that values its employees and provides a supportive work environment. As a Service Center Associate, you will be part of a team that is dedicated to delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:
  • Assign claims to the appropriate claims handler.
  • Enter accurate and complete information into the claims management system.
  • Communicate with customers via phone, email, and/or the claims system regarding documentation required to process a claim, required time frames, and claim status.
  • Provide clear and professional communication with customers regarding all aspects of the claims process.
  • Participate in and maintain a quality service culture within the Customer Service Team.
Requirements:
  • High school diploma or equivalent required.
  • One year of clerical or customer service experience or equivalent combination of education and experience preferred.
  • Excellent oral and written communication skills.
  • PC literate, including Microsoft Office products.
  • Good customer service skills.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
Work Environment:

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



  • Elgin, Illinois, United States Circle K Full time

    Circle K Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, performing multi-function operations of fuel consoles and lottery machines, and maintaining the...


  • Elgin, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Elgin, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide prompt and courteous customer service to all customersRing up sales on the cash register accurately...


  • Elgin, Illinois, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Elgin, Illinois, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Elgin, Illinois, United States Wcnorthwest Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waste Connections in Elgin, IL.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving issues and concerns in a timely and professional manner.Key...


  • Elgin, Illinois, United States TEKsystems Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key...


  • Elgin, Illinois, United States TEKsystems Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle inbound calls and correspondence...


  • Elgin, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Elgin, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Elgin, Illinois, United States Kelly Services, Inc. Full time

    As a Customer Care Representative at Kelly Services, Inc, you will be responsible for providing exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining accurate records of customer interactions.Key responsibilities include:Responding to customer inquiries and providing accurate informationResolving...


  • Elgin, Illinois, United States Sedgwick Full time

    About the Role:Sedgwick is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Service Center, you will play a critical role in expediting the claims application process, ensuring accurate case assignment, and providing exceptional customer service.Key Responsibilities:Assign new claims to...


  • Elgin, Illinois, United States Sedgwick Full time

    About the Role:Sedgwick is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Service Center, you will play a critical role in expediting the claims application process, ensuring accurate case assignment, and providing exceptional customer service.Key Responsibilities:Assign new claims to...


  • Elgin, Illinois, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inbound calls and correspondence, and resolving customer needs in a timely and professional manner.Key...


  • Elgin, Illinois, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you will be responsible for delivering exceptional customer experiences by:Providing authentic, positive, and genuine interactions with guestsGreeting guests, answering phone calls, and taking...


  • Elgin, Illinois, United States Kelly Services, Inc. Full time

    Customer Care RepresentativeKelly Services, Inc is seeking a skilled Customer Care Representative to join our team.Key Responsibilities:Respond promptly to customer inquiries and provide accurate information.Resolve customer issues efficiently and courteously.Process orders, returns, and exchanges accurately.Maintain detailed records of customer interactions...


  • Elgin, Illinois, United States TEKsystems Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Handle inbound calls and correspondence...


  • Elgin, Illinois, United States Taylor Maciaszek - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with a passion for sales and marketing? Do you enjoy working in a fast-paced environment and building strong relationships with clients? If so, we may have the perfect opportunity for you!As a Customer Service Representative for Taylor Maciaszek - State Farm Agent, you will be responsible for establishing and...


  • Elgin, Illinois, United States Continental Datalabel Inc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Continental Datalabel Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs and expectations are met or exceeded.Key ResponsibilitiesProvide customer service support,...


  • Elgin, Illinois, United States My LSI Full time

    Job Title: Payment Reminder RepresentativeThis is a customer service focused position responsible for making contact with members on behalf of various credit unions to resolve early-stage member delinquency and overall delinquency for our clients.Key Responsibilities:Make contact with members to resolve delinquency and resolve issues related to account...