Housing Navigator

1 week ago

Pasadena, California, United States Union Station Homeless Services Full time
Job Title: Housing Navigator

At Union Station Homeless Services, we are seeking a highly motivated and compassionate Housing Navigator to join our team. As a Housing Navigator, you will play a critical role in connecting families experiencing homelessness to permanent housing.

Job Summary:

The Housing Navigator will provide case management and housing location services for assigned program participants. This includes collaborating with Care Coordinators at interim housing sites and through housing programs to connect families to permanent housing.

Key Responsibilities:
  • Manage a caseload of 20-25 households that have been matched to Housing Navigation slots.
  • Rapidly enroll referrals received from LAHSA, the Family Response Team, and/or interim housing providers, including gathering documentation needed for enrollment and creating Housing and Services Plans (HSP) in collaboration with participants.
  • Assist participants in identifying and applying for units, time-limited subsidy programs, housing vouchers, and/or permanent supportive housing resources, based on the family's needs.
  • Collaborate with Care Coordinators to support the lease-up process, including verifying property ownership, inspecting units, submitting move-in packets, and facilitating warm hand-offs with the care coordination team.
  • Connect participants to resources that support housing stabilization and promote wellness, including medical, mental health, and/or substance use services, employment, child care, etc.
Requirements:
  • Provide trauma-informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards.
  • Strive to recognize the best in each participant and support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength-based case management techniques.
  • Act as an advocate for participants who are experiencing housing barriers (e.g., poor credit, evictions, etc.).

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