Customer Service Representative for Mobile Device Repair Shop

3 days ago


Bloomington, Illinois, United States Normal Gadgets Full time
Job Title: Customer Service Representative for Mobile Device Repair ShopCompany Overview:

Normal Gadgets is a leading mobile device repair shop in Central Illinois, serving over 100,000 customers for 7 years. We provide top-notch repair services to companies, schools, and individuals in the community.

Job Summary:

We are seeking a friendly and tech-savvy Customer Service Representative to join our front desk team. This part-time position is ideal for someone who enjoys interacting with people, has a knack for problem-solving, and is eager to learn.

Key Responsibilities:
  • Greet and assist customers as they enter the store, providing excellent customer service skills.
  • Gather customer information and enter it into our Point of Sale (POS) system to create repair tickets for technicians.
  • Provide basic information about tech repairs and services, including training on our specific products and services.
  • Assist customers with purchases of merchandise such as screen protectors, charging cables, and device care plans.
  • Maintain a clean and organized front desk area, adhering to high standards of cleanliness and organization.
Requirements:
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A basic understanding of technology, with a willingness to learn and adapt to new systems and processes.
  • Ability to multitask and stay organized in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Experience in customer service or retail is preferred, but not required.
Compensation:

The estimated annual salary for this position is $35,000 - $45,000, depending on experience and qualifications.

Benefits:
  • Opportunity to work with a dynamic and growing company in the mobile device repair industry.
  • Training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive work environment, with a team-oriented culture.


  • Bloomington, Illinois, United States Harris Teeter Full time

    This is a part-time role at Harris Teeter, where you will be responsible for providing excellent customer service and ensuring a positive shopping experience. Your primary responsibilities will include taking care of customers' needs, exceeding their expectations, and creating an incredible place to shop.As a customer service representative, you will be...


  • Bloomington, Illinois, United States Alloy Wheel Solutions of Eastern Iowa Full time

    Job OverviewAlloy Wheel Solutions of Eastern Iowa is a dynamic and growing company that specializes in wheel repair services. We are seeking a highly skilled and motivated Mobile Wheel Repair Professional to join our team.Salary: $28.00 - $42.00 per hour (estimated based on industry standards and location)Job ResponsibilitiesGreet customers and create a...


  • Bloomington, Illinois, United States Alloy Wheel Solutions of Eastern Iowa Full time

    About Alloy Wheel Solutions of Eastern IowaAlloy Wheel Solutions of Eastern Iowa is a dynamic mobile wheel repair company serving the region with professional, rewarding, and challenging opportunities. Our team-oriented approach emphasizes maintaining high levels of customer service.Job OverviewThis full-time position offers a competitive salary of...


  • Bloomington, Illinois, United States Old Navy Full time

    Company OverviewOld Navy is a global retailer that specializes in affordable and fashionable clothing for men, women, and children. With a focus on creating a welcoming and inclusive shopping experience, Old Navy offers a wide range of products that cater to diverse tastes and preferences. Salary InformationThe estimated annual salary for this position is...


  • Bloomington, Illinois, United States Alloy Wheel Solutions of Eastern Iowa Full time

    Benefits:Bonus based on performanceCompany vehicleCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offSigning bonusTraining & developmentVision insuranceAs an Automotive Wheel Repair Technician with Alloy Wheel Solutions of Eastern Iowa, you will be responsible for repairing and...


  • Bloomington, Illinois, United States Afni Full time

    We are seeking a skilled Customer Service Representative to join our team at Afni, a leading global customer service provider. This role offers an exciting opportunity to work in a fast-paced environment, handling subrogation claims and resolving customer inquiries.About the RoleAs a Customer Service Representative, you will act as a liaison between clients...


  • Bloomington, Illinois, United States L'Occitane En Provence Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team as a Skincare Expert at L'Occitane En Provence.


  • Bloomington, Illinois, United States Lowe's Full time

    About Us">Lowe's is a FORTUNE 50 home improvement company serving millions of customers every week. With over $86 billion in annual sales, we operate more than 1,700 stores across the United States and employ approximately 300,000 associates.">Our Mission">We are committed to creating safe, affordable housing and developing skilled trade experts for...


  • Bloomington, Illinois, United States First State Bank and Trust Full time

    We are seeking a highly motivated and customer-focused Financial Services Representative to join our team at First State Bank and Trust.About the RoleThis role is perfect for individuals who excel in customer service and are eager to take on the responsibilities of both a teller and a personal banker. As a Financial Services Representative, you will be...


  • Bloomington, Illinois, United States Harris Teeter Full time

    Job Summary: We're seeking a skilled Customer Service Ambassador to join our team at Harris Teeter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and supporting store operations.Responsibilities:Provide exceptional customer service,...


  • Bloomington, Illinois, United States Postal Jobs Assist Full time

    Embark on a fulfilling career as a Mail Service Representative with USPS. With a rich history spanning over 200 years, the United States Postal Service (USPS) remains an integral part of American society. As a key member of the USPS workforce, you'll have access to competitive pay, comprehensive benefits, and job security in a role that offers opportunities...


  • Bloomington, Illinois, United States Lakeshore Beverage Full time

    Job Summary:Lakeshore Beverage is seeking a Delivery Trainee to join their team. As a Delivery Trainee, you will assist and/or perform tasks required of the Delivery Driver, including unloading orders, placing them in designated areas, and providing excellent customer service.Key Responsibilities:Unload and place orders in designated areasFulfill coolers and...


  • Bloomington, Illinois, United States Richmond Marketing Inc Full time

    About the RoleWe are seeking a skilled Customer Sales Representative to join our team at Richmond Marketing Inc. As a key player in our sales division, you will be responsible for communicating with customers to identify their needs and providing tailored solutions that ensure exceptional customer satisfaction.Key Responsibilities:Customer Engagement: Meet...


  • Bloomington, Illinois, United States Summers Plumbing Heating & Cooling - Bloomington-Normal Full time

    Join Our Team as an HVAC Sales RepresentativeWe are seeking a highly motivated and experienced sales professional to join our team at Summers Plumbing Heating & Cooling - Bloomington-Normal. As an HVAC Sales Representative, you will play a critical role in driving revenue growth and providing exceptional customer service.About the Role:The ideal candidate...


  • Bloomington, Illinois, United States COUNTRY Financial Full time

    Job DescriptionWe are seeking a highly skilled Financial Services Representative to join our team at COUNTRY Financial. As a key member of our team, you will play a crucial role in providing exceptional service to our clients and driving business growth.About the RoleThe ideal candidate will have strong knowledge in billing and possess excellent analytical...


  • Bloomington, Illinois, United States Pilot Company Full time

    Company OverviewPilot Company is a dynamic organization that fosters a culture of inclusivity and diversity. We strive to make every stop on your career journey a great one, whether you're a professional driver, commuter, or vacationer.


  • Bloomington, Illinois, United States Pizza Hut Full time

    Key Responsibilities: Buckle up and start making hungry people happy as a delivery driver for Pizza Hut. You will be cruising around in your mobile office - your car - listening to your own tunes and delivering great pizza and pasta. You will be working independently, but as part of a team, to ensure timely and accurate delivery of orders to our customers....


  • Bloomington, Illinois, United States Flik Hospitality Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Coffee Shop Team Member to join our part-time team at Flik Hospitality Group.The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and possess a strong passion for delivering exceptional coffee experiences.ResponsibilitiesPrepare and serve...


  • Bloomington, Illinois, United States Postal Jobs Assist Full time

    Unlock Your Career PotentialAs a Delivery Specialist with USPS, you'll play a vital role in delivering mail and packages efficiently while providing exceptional customer service. This dynamic position offers opportunities for growth and advancement, backed by USPS's robust training and development programs.About the Role:Job Summary: Deliver mail and...


  • Bloomington, Illinois, United States AMP Group Full time

    Job OverviewWe are a dynamic business development firm, AMP Group, seeking an ambitious and entrepreneurial individual to join our team as a Customer Service Development Associate in the fast-paced Sales and Client Service industry. Our firm collaborates with renowned brands in the energy sector, sharing their mission to promote equity and access to...