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Abercrombie & Fitch Brand Ambassador

2 months ago

Grand Rapids, Michigan, United States Abercrombie and Fitch Stores Full time
Job Summary

Abercrombie & Fitch Stores is seeking a highly motivated and customer-focused Brand Representative to join our team at Woodland Mall. As a Brand Representative, you will be responsible for providing exceptional customer service, maintaining a high level of store presentation, and driving sales through effective communication and relationship-building skills.

Key Responsibilities
  • Customer Experience: Provide personalized service to customers, anticipate and respond to their needs, and ensure a positive shopping experience.
  • Store Presentation and Sales Floor: Maintain a clean and organized store environment, including visual merchandising and inventory management.
  • Communication: Develop and maintain strong relationships with customers, colleagues, and management through effective communication and interpersonal skills.
  • Asset Protection and Shrink: Protect company assets and prevent shrinkage through vigilant monitoring and reporting of suspicious activity.
  • Policies and Procedures: Adhere to company policies and procedures, including sales floor operations, customer service standards, and inventory management.
  • Training and Development: Participate in ongoing training and development programs to enhance skills and knowledge in customer service, sales, and visual merchandising.
Requirements
  • Adaptability / Flexibility: Ability to adapt to changing situations, priorities, and deadlines.
  • Applied Learning: Ability to apply knowledge and skills in a practical and effective manner.
  • Attention to Detail: Ability to maintain a high level of attention to detail in all aspects of job performance.
  • Multi-Tasking: Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Work Ethic: Demonstrated commitment to hard work, reliability, and a positive attitude.