Logistics Director

4 weeks ago

Norwell, Massachusetts, United States Clean Harbors Full time

Clean Harbors is seeking a highly skilled Logistics Director to lead our transportation and logistics efforts. This role will be responsible for creating an end-to-end process for managing transportation and facility scheduling requests across our footprint, working closely with cross-functional teams to deliver exceptional service and support to our customers.

Key Responsibilities:

  • Develop and implement logistics strategies to drive customer satisfaction and revenue growth
  • Lead cross-functional teams to deliver exceptional service and support to customers
  • Collaborate with IT to improve software and technology
  • Directly oversee centralized groups of customer-facing driver teams
  • Drive continuous improvement of best practices and automation
  • Focus on long-term strategic placement of resources
  • Provide leadership, mentoring, and coaching to front-line and supervisory employees

Requirements:

  • Bachelor's degree in business or equivalent experience
  • 7-10 years of relevant experience
  • Proven experience in a customer success or account management role
  • Experience as a change agent, leading others through process implementation and technology adoption
  • Strong leadership skills, with the ability to motivate and manage teams
  • Excellent communication, interpersonal, and presentation skills
  • Deep understanding of logistics and supply chain operations
  • Six Sigma certification preferred

Clean Harbors is an equal opportunity employer and a Military & Veteran friendly company.

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