Housekeeper - Holiday Inn Bismarck, ND

4 days ago


Bismarck, North Dakota, United States Holiday Inn Bismarck, ND. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at the Holiday Inn Bismarck, ND. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional customer service, and contributing to a positive and efficient work environment.

Key Responsibilities
  • Cleaning and Maintenance: Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenues.
  • Guest Service: Provide warm, knowledgeable service and helpful guidance to guests, reassuring them that they have made the right choice to stay with us.
  • Equipment and Supplies: Retrieve items from shelves and storerooms, set up cleaning carts with supplies, and maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Laundry and Linen: Assist the laundry department by retrieving soiled linen from carts, sorting laundry into correct size loads, and utilizing industrial washers, dryers, and pressers to clean and distribute linen to storage closets and/or carts.
  • Patio and Balcony Maintenance: Clean patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage, and cleaning patio/balcony doors and windows.
  • Teamwork and Support: Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Requirements and Qualifications
  • Education: High School diploma or equivalent.
  • Experience: Experience with hotel cleaning standards and procedures.
  • Physical Demands: Ability to perform physical tasks such as lifting, bending, and standing for long periods, as well as working in a fast-paced environment.
  • Communication and Problem-Solving: Strong communication and problem-solving skills, with the ability to work effectively with guests and colleagues.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Vacation and Holiday Pay: Generous paid time off and holidays.
  • Same-Day Pay: Convenient access to your pay.
  • Employee Assistance Program: Confidential support for personal and professional challenges.
  • Career Growth Opportunities: Training and development opportunities for career advancement.
  • Reduced Room Rates: Exclusive discounts on hotel stays.
  • Third-Party Perks: Discounts on movie tickets, attractions, and other services.
  • 401(k) Plan: Retirement savings plan with employer match.
  • Flexible Schedule: Opportunities for flexible scheduling to balance work and personal life.


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