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Information Security Analyst

2 months ago

SaintBrieuc, Bretagne, United States The One 23 Group Full time
Job Description

The One 23 Group, a leading government contractor, is seeking a highly skilled Information Security Analyst - Senior to join our team in the Washington, DC Metropolitan area.

Key Responsibilities:
  • Collaborate with the Justice Security Operations Center (JSOC) and the DOJ Service Desk to provide incident and problem management for DOJ networking/JCOTS, escalating identified issues for other services to service owners as appropriate.
  • Perform routine system maintenance, monitoring, troubleshooting, reporting, incident and problem management, and escalation.
  • Develop, maintain, and implement Standard Operating Procedures (SOPs) and other documentation.
  • Meet or exceed all performance metrics in order to achieve DOJ service level objectives.
  • Develop and submit a monthly report documenting performance metrics for the past month across service level objectives.
  • Oversee all aspects of the Incident Management process, from evaluation to resolution.
  • Partner with stakeholders and service engineers to mitigate service disruptions, facilitate identification of root causes, and oversee resolution of unplanned service impacts.
  • Provide professional communication through all stages of incident management.
Requirements:
  • 8-10 years of relevant IT experience.
  • Technical support experience in current desktop and laptop computers, various operating systems.
  • Experience using ticketing system (preferably ServiceNOW).
Preferred Qualifications:
  • Bachelor's Degree.
  • Basic working knowledge of Splunk, Zscaler, Air Watch.
  • Network and service monitoring activities via Dynatrace, ProofPoint/SMTP Dashboard, Xymon systems.
Clearance:
  • Must have a minimum active Top Secret clearance (US citizenship required).