Veterinary Client Service Representative Lead

2 weeks ago


Bowie, Maryland, United States Ethos Veterinary Health Full time

About Us

Ethos Veterinary Health, a premier network of specialty and emergency hospitals, is committed to revolutionizing veterinary medicine. As the largest integrated network in North America, we provide unparalleled care for nearly 2 million pets annually.

We are seeking an exceptional Client Service Representative to join our outstanding team at Dogs & Cats ER & Specialty in Bowie, MD. In this role, you will be the first point of contact for clients, providing a warm and welcoming experience for their furry friends.

Job Responsibilities:

  • Provide excellent customer service, ensuring client satisfaction and loyalty.
  • Manage front desk operations, including scheduling appointments, processing payments, and handling client inquiries.
  • Collaborate with veterinarians, technicians, and other support staff to ensure seamless communication and patient care.
  • Demonstrate expertise in interpreting meows, barks, and chirps, providing telepathic skills a plus

Requirements:

  • Minimum 1 year of experience in a receptionist setting.
  • Demonstrated excellence in communication skills.
  • Availability for nights, weekends, holidays, and limited on-call duties.
  • Strong desire to learn and grow in the role.

Compensation:

$18.00 - $20.00 per hour, depending on experience.

Benefits:

  • Health, dental, and vision insurance.
  • Paid time off, wellness time off, and sick leave.
  • Wellness program.
  • Life insurance.


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