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Guest Experience Sales Associate

1 month ago

Torrance, California, United States Bob's Discount Furniture Full time
Retail Sales Specialists play a vital role in Bob's Discount Furniture's success. We're seeking energetic and self-motivated sales professionals to join our team. As a Retail Sales Specialist, you'll be responsible for providing world-class customer service and helping customers find the perfect home furnishings. Your exceptional interpersonal and communication skills will enable you to build strong relationships with clients and drive sales through a consultative approach.

Key Responsibilities:

* Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality
* Provide exceptional customer service and offer customers an unforgettable shopping experience
* Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
* Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
* Generate sales through a low-pressure consultative approach

Requirements:

* Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
* Ability to network and build relationships with customers
* Competitive, goal-oriented nature with the ability to work well in a team environment
* Flexibility to work a 5-day retail schedule that includes nights, weekends, and most holidays
* Basic computer skills
* Previous sales experience in retail commission-based sales environment a plus, but not required
* Strong organizational skills

Benefits:

* Competitive hourly advance/draw vs commission pay structure with bonus potential
* National health, dental, and vision coverage
* Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
* 401(k) profit-sharing plan - generous company match
* Paid personal/sick days
* Paid vacation, sick days, holidays, and birthday
* Employee assistance program
* Generous employee discount
* Flexible retail schedule
* Bob's Bail Out Program for unexpected expenses
* And much more

At Bob's Discount Furniture, we're committed to providing a fun and team-oriented work environment, along with exceptional opportunities for career growth and advancement.