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Customer Service Representative

2 months ago


Dallas, Texas, United States CornerStone Staffing Full time

**Job Summary**

CornerStone Staffing is seeking a highly skilled and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will provide exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Provide clerical and administrative support to the Child Care Assistance program by greeting parents and assisting with applications.
  • Assist walk-in customers and provide solutions to applicant questions.
  • Multi-task and navigate complex customer inquiries.
  • Enter notes and data accurately and efficiently.

Requirements:

  • High School diploma or equivalent required.
  • One year of call center or high call volume experience in an office setting.
  • Bilingual in Spanish preferred.
  • Account Management experience preferred.
  • Knowledge of basic computer software (Word, Excel, Outlook).
  • Strong data entry skills, communication skills, and customer service skills.
  • Ability to effectively problem solve and be flexible.
  • Prompt and regular attendance required.

Benefits:

  • PTO.
  • Medical Benefits.
  • State of the art on-site gym.
  • Tuition Reimbursement.

401K.