Customer Service Representative
4 weeks ago
GPM Investments LLC is a community hub where customers find more than just snacks and fuel. We're a dynamic team that supports and encourages each other.
Compensation PackageWe offer an estimated salary of $ 11 per hour with flexible scheduling, including weekends and holidays. You'll also enjoy weekly pay, a 401(k) program with a generous 6% match, and paid time off to relax and recharge.
Job ResponsibilitiesAs a key member of our team, you will:
- Cultivate Exceptional Customer Experiences: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
- Maintain Store Appearance: Keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
- Sell Strategically: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
- Foster Brand Loyalty: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers they can enjoy.
- Manage Cash Flow: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
- Ensure Safety and Quality: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
- Collaborate and Support: Work closely with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
- Maintain Facility Standards: Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations.
- Promote Sustainability: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
To succeed in this role, you should possess:
- A friendly demeanor and ability to make people feel welcome.
- Basic math skills, including addition, subtraction, division, and multiplication.
- The ability to read, write, speak, and understand English effectively.
- Physical ability to frequently lift 10 lbs and occasionally lift up to 50 lbs.
- Reliability, responsibility, and flexibility in a fast-paced environment.
Please click on the hyperlink below for information on benefits offered.
Equal Opportunity Employer
GPM Investments LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.
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