Current jobs related to Member Services Representative II - Canton, Michigan - Vibe Credit Union

  • Mental Health Therapist II

    2 weeks ago

    Canton, Michigan, United States Trinity Health Full time

    Job Title: Mental Health Therapist IIWe are seeking a highly skilled Mental Health Therapist II to join our team at Trinity Health. As a key member of our Behavioral Health team, you will provide high-quality clinical services to patients and families, working collaboratively with our multidisciplinary team to deliver comprehensive care.Job Summary:The...

  • Mental Health Therapist II

    2 weeks ago

    Canton, Michigan, United States Trinity Health Full time

    Job Title: Mental Health Therapist IITrinity Health is seeking a highly skilled Mental Health Therapist II to join our team. As a key member of our Behavioral Health department, you will provide high-quality mental health services to patients and families in a compassionate and supportive environment.Job Summary:The Mental Health Therapist II will work...

  • Retail Merchandiser II

    2 weeks ago

    Canton, Michigan, United States Acosta Group Full time

    Job Title: Retail Merchandiser IIJoin Acosta Group as a Retail Merchandiser II and play a crucial role in ensuring our client brands stand out at Walmart stores. As a key member of our team, you will drive product availability and connect customers with the brands they love.Key Responsibilities:Execute retail merchandising activities to promote product...

  • Guest Services Representative

    4 weeks ago

    Canton, Michigan, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key Responsibilities:Assist guests with all their needs, responding promptly...

  • Customer Service Representative

    2 weeks ago

    Canton, Michigan, United States Ingka External Full time

    Customer Service RepresentativeAt Ingka External, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities: Create a positive customer experience by...

  • Retail Customer Service Representative

    7 days ago

    Canton, Michigan, United States Sam's Club Full time

    Job Summary:We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key Responsibilities:Provide exceptional...

  • Retail Merchandiser II

    7 days ago

    Canton, Michigan, United States Acosta Group Full time

    Job SummaryWe are seeking a skilled Retail Merchandiser II to join our team at Acosta Group. As a key member of our merchandising team, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability.Key ResponsibilitiesExecute retail merchandising activities to connect customers with the brands they...

  • Customer Service Representative

    2 weeks ago

    Canton, Michigan, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers are satisfied with their...

  • Customer Service Representative

    1 week ago

    Canton, Michigan, United States Ingka External Full time

    Customer Service RepresentativeAt Ingka External, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for creating a positive customer experience by ensuring accurate transactions and/or orders. You will record information accurately so the resulting analysis can be used...

  • Customer Service Representative

    1 week ago

    Canton, Michigan, United States Domino's Franchise Full time

    Job DescriptionDomino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Greet customers and provide exceptional serviceOperate the cash register and process transactionsMaintain a clean and organized work environmentMeet productivity and quality...

  • Customer Service Representative

    4 weeks ago

    Canton, Michigan, United States Public Storage Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and exceeding their expectations.Key ResponsibilitiesAssess...

  • Customer Service Representative

    2 weeks ago

    Canton, Michigan, United States GOODWILL INDUSTRIES OF GREATER DETROIT & SUBSIDIARIES Full time

    Customer Service RepresentativeAre you looking for a rewarding career that allows you to make a difference in your community? Goodwill Industries of Greater Detroit & Subsidiaries is the place for you. Our retail stores help to deliver and support our mission which is "Co-creating Independence and dignity through the power of personal and workforce...

  • Lead Customer Service Representative

    2 weeks ago

    Canton, Michigan, United States Fifth Third Full time

    Transform Customer Experiences at Fifth Third BankWe're seeking a dedicated and customer-focused professional to join our team as a Lead CSR/Teller. As a key member of our banking team, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our financial center.Key Responsibilities:Provide top-notch customer...

  • Customer Service Representative

    2 weeks ago

    Canton, Michigan, United States Public Storage Full time

    Job Summary:As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. This includes assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also be responsible for daily storage unit inspections, auditing cash drawers, and making...

  • Travel Nurse Case Manager II

    4 weeks ago

    Canton, Michigan, United States Healthcare Staffing Plus Full time

    Job Title: Travel Nurse Case Manager IIWe are seeking a skilled Travel Nurse Case Manager II to join our team at Healthcare Staffing Plus. As a Travel Nurse Case Manager II, you will be responsible for coordinating and managing patient care through the healthcare continuum.Job Responsibilities:Manage a portfolio of cases and establish effective relationships...

  • Youth Services Staff Member

    2 weeks ago

    Canton, Michigan, United States Canton Township Full time

    Job Title: Youth Services StaffCanton Township is seeking a motivated and experienced Youth Services Staff member to join our team at the Block Youth and Teen Center.Job Summary:The Youth Services Staff member will be responsible for leading and supervising activities at the Block Youth and Teen Center for teen participants and at-risk populations. This...

  • Team Lead

    2 weeks ago

    Canton, Michigan, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our Member Services team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.Key Responsibilities:Lead and develop a team of associates to...

  • Youth Services Staff Member

    2 weeks ago

    Canton, Michigan, United States Canton Township Full time

    Job Title: Youth Services StaffCanton Township is seeking a highly motivated and experienced Youth Services Staff member to join our team at the Block Youth and Teen Center. As a key member of our team, you will be responsible for leading and supervising activities for teen participants and at-risk populations.Job Summary:This is a part-time position that...

  • Youth Services Staff Member

    7 days ago

    Canton, Michigan, United States Canton Township Full time

    Job SummaryThe Canton Township is seeking a dedicated and enthusiastic Youth Services Staff member to join our team at the BLOCK Youth and Teen Center. As a key member of our team, you will be responsible for leading and supervising activities for teen participants and at-risk populations.Key ResponsibilitiesOperate Township vehicles and transport program...

  • Customer Service Associate

    1 month ago

    Canton, Michigan, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC.Duties & Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyalty.Respond to customer inquiries and resolve issues in a timely and professional manner.Work...

Member Services Representative II

2 months ago

Canton, Michigan, United States Vibe Credit Union Full time
Job Overview

Our Mission

At Vibe Credit Union, we are committed to our mission of enhancing community and creating opportunities. We strive to cultivate an inclusive atmosphere where every team member can thrive professionally. Our core values - inclusivity, education, adaptability, and opportunity-seeking - guide us in making a meaningful difference in the lives of our members and the communities we serve. As we expand our team, we are looking for dedicated individuals who resonate with our vision and are enthusiastic about joining us on this journey.

Role Purpose

This role is essential in providing support to members and executing a wide range of member services, including account openings, certificate renewals, account management, lending, and promoting products and services.


Key Responsibilities

  • Effectively communicate and advocate for the advantages of all products and services available to Vibe members.
  • Establish relationships and actively promote beneficial products and services.
  • Assist members with account services by clarifying benefits and facilitating the opening of products, including new accounts, certificates, IRAs, and various lending options.
  • Address member inquiries and deliver effective solutions to resolve issues.
  • Complete necessary daily, monthly, and quarterly reports and tasks.
  • Support all branch and credit union staff as required.
  • Process, evaluate, and disburse loan applications for Quick Cash loans, Lines of Credit, and credit cards.
  • Offer notary and signature guarantee services to members.
  • Be prepared to maintain a work schedule that aligns with the demographic needs of the branch and adapt to changing requirements as necessary.
  • Adhere to policies and procedures related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) to ensure compliance with current regulations.
  • Capable of performing basic teller transactions and serving as a backup for branch coverage when needed.
  • Undertake other special projects as assigned.

Qualifications

  • High School diploma or equivalent.
  • Experience in customer or member service is preferred.

Skills and Competencies

  • Exceptional customer service and sales abilities.
  • Capacity to manage multiple tasks simultaneously.
  • Strong communication skills, along with a professional demeanor and appearance.
  • Aptitude for writing routine reports and correspondence.

Physical Demands

The physical requirements outlined are representative of what is necessary for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While fulfilling job responsibilities, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

Job Posted by ApplicantPro