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Communications Coordinator

2 months ago


Bismarck, North Dakota, United States Berg's Towing Full time
Communications Coordinator Position Available

Berg's Towing is on the lookout for a reliable Communications Coordinator to act as a pivotal communication hub for both urgent and routine inquiries. The perfect candidate will demonstrate outstanding communication skills and maintain poise, especially in high-pressure scenarios. This position demands the ability to juggle multiple tasks and make swift decisions with minimal oversight. The main goal is to ensure effective communication among all involved parties by guaranteeing precise and prompt information exchange.

Job Type: Full-time

Salary: $23.00 per hour

Weekly Hours: 40 hours

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Key Responsibilities:

  • Receive and document urgent and routine inquiries
  • Resolve issues and offer solutions
  • Dispatch requests for services or deliveries
  • Prioritize inquiries based on urgency
  • Coordinate field personnel using radio, phone, or computer systems
  • Monitor field personnel and adjust schedules as necessary
  • Relay pertinent information to field personnel
  • Maintain accurate logs of activities

Required Skills:

  • Prior experience in a communications role
  • Familiarity with relevant technologies (CAD)
  • Proficient in data entry and quick typing
  • Understanding of emergency protocols
  • Strong verbal and written communication abilities
  • Exceptional organizational and multitasking skills
  • Active listening capabilities
  • Sound judgement and critical thinking
  • High school diploma required
  • Clear background check and drug screening